SUPPORTING YOU WITH ARC FLASH PROTECTION EXPERTISE
We’d be amazed if it wasn’t on every business’s website that they provide excellent customer service. But how do we make that real rather than the empty promise we all see so often, and all too regularly fails to materialise.
In truth you will only truly know when you’ve experienced how we support you. If you’ve not spoken to us yet, take a look at how we consistently keep our promises to you.
ARC FLASH EXPERTISE AND KNOWLEDGE
We make it our business to know your business. We employ an experienced team to offer our clients technical knowledge and expertise across our key industry sectors and other hazardous industries.
In addition, our team know our garments inside and out … literally. This means everyone can answer your questions about the Arc Flash and flash Flame Resistant innovations in our range of protective clothing with confidence. They are also ready to discuss innovations like our Lifetime Seam Guarantee and our superior colour fastness testing as well as product innovations such as VXS+ fabrics, ThermSAFE components and SafetyICON marking.
RESOURCED CUSTOMER SUPPORT – 100% ARC FLASH FOCUSED
Our customer support team are there to assist you, whether you want to know more about ProGARM, our range of garments or you are a customer with a query.
Never is our company ethos of “keeping our promises” in sharper relief than when we are working with customers. We set ourselves service level targets to make sure that we:
- Respond quickly and efficiently
- Provide access to knowledgeable specialists if that’s what you need
- Take ownership of whatever we need to
- Respond or provide the information required to timescales agreed with you
- Keep you up-to-date with what’s happening
- Have the right resources available and use the freedom the business allows us to keep our promises
AVAILABILITY AND DISPATCH OF YOUR ARC FLASH GARMENTS
ProGARM is committed to unrivalled stock availability. We know that you may need your Arc Flash clothing in a hurry. That’s why we aim to keep all our garments in stock.
What’s more, if you order before 3pm, we will provide next day delivery on available items.
Take a look at:
How our experienced sector experts can discuss Arc Flash protection in your industry and business
We’re 100% focused on Arc Flash and flash fire protection, and we’re the only people in the UK that are true specialists in Arc Flash so you can get in touch for advice and support to protect your teams.Find out more
Our commitment to next day delivery of our Arc Flash protection
Every in-stock product on our website can be dispatched within 24 hours from our warehouse and we’ll do everything we can to ensure your teams are protected from hazards in the workplace as quickly as possible.Find out more
How we hold a wide range of Arc Flash garments, all stocked in the UK
We guarantee you won’t find ProGARM’s exclusive designs anywhere else. Our Arc Flash and Flame Resistant products are designed and manufactured in the UK with the end user firmly in our sights.Find out more