Coronavirus – Product availability update

Coronavirus – Product availability update

Amid major concerns over the global spread of the Coronavirus, our Senior Management and Supply Chain teams have investigated potential risks to our supply chain and how these may affect our ability to supply and service our customers.

We are pleased to confirm that at this time we have no concerns over our ability to supply stock SKUs or bespoke items in the next 20+ weeks. We believe that the probability of disruption is very minimal.

Our supply chain model is using robust replenishment strategies on ready products and materials, which is why we feel very positive at this time.

Our stock cover assessment for the next 20+ weeks is based on our normal business activity with factored monthly growth of 17%.

We are closely monitoring the situation and will inform all our customers if anything changes in the coming weeks. As in all our business dealings, we will be open and straight-forward in our handling of this matter and won’t hesitate to inform you as soon as possible should circumstances change.

Providing excellent and uncompromising customer service remains our daily focus.

If you have any questions or would like to speak to Customer Services or one of our Supply Chain team in relation to this matter please don’t hesitate to call us on +44 (0) 1482 679600. Of course your Relationship Manager will also be able to provide more information.

Kind regards,

Tony Arnett
Managing Director